Yes. As a licensed pharmacy, we require a valid prescription from a licensed veterinarian for all prescription-only medications (Rx). We can also provide over-the-counter (OTC) supplements and supplies without a script.

1. Direct Upload: Upload a digital copy during checkout (we will verify it with your vet).
2. Vet Call: Provide your veterinarian’s contact info, and our pharmacists will call them for authorization.
3. Mail-In: Send your physical paper prescription to our central processing facility.

We offer standard ground shipping (3–5 business days) and expedited overnight options for urgent treatments. For large-scale ranch orders, we can coordinate specialized freight if necessary.

Certainly. We stock large-volume injectables, boluses, and topicals. If you are planning a seasonal working (e.g., branding or weaning), contact us two weeks in advance to ensure we have your specific quantities ready for a single shipment.

Vaccines and certain antibiotics are shipped in insulated, cold-chain packaging with industrial-grade ice packs. We typically ship these via overnight or 2-day air to ensure they arrive within the required temperature rang

Think of us as your “extended pharmacy.” You maintain the client-patient-relationship (VCPR) and write the script; we handle the inventory, cold-chain logistics, and billing. This allows you to earn a commission on sales without the overhead of physical stock.

There are no sign-up fees or monthly subscriptions for veterinary clinics. Our goal is to make it easier for you to ensure your patients get their medication while keeping your practice’s operations lean.

Please reach out to our compounding specialist team. We can compound unique dosages or flavors for difficult-to-treat patients or those requiring a non-standard dose.

By law, we cannot accept returns on prescription medications once they have left our pharmacy. However, if an item is damaged during transit or if there was a dispensing error, please contact us immediately for a replacement.

We source 100% of our inventory directly from manufacturers or authorized primary distributors. We are fully compliant with the Drug Supply Chain Security Act (DSCSA), ensuring every bottle is tracked from the factory to your door.

For livestock, we accept Group or Herd Prescriptions. Your veterinarian can issue a single script covering a specific number of head or a specific weight-volume for a flock/herd.

We monitor national weather patterns daily. If your order contains “Cold-Chain” items (like vaccines) and a blizzard or heatwave threatens delivery lanes, we may proactively hold your shipment for 24–48 hours to ensure product integrity. We will always notify you via SMS/Email if a weather-hold is placed.

Yes. We carry the exact same brands (Zoetis, Boehringer Ingelheim, Elanco, etc.) and generic equivalents that your veterinarian stocks. We do not sell “diverted” or international gray-market products; everything is sourced through official U.S. channels.

For life-safety situations (e.g., acute colic, respiratory distress), we offer Priority Overnight shipping. However, if an animal is in a life-threatening crisis, we always recommend obtaining the first dose directly from your local vet’s emergency stock, as shipping—even overnight—cannot beat immediate “on-the-truck” intervention.

1. Call your veterinarian immediately.
2. Once the animal is stable, contact our pharmacists. We are required to report adverse events to the manufacturer and the FDA/EPA to ensure ongoing product safety.